Contact Us

Last updated: September 7, 2026

We answer every message ourselves. If you have a question about the guides, your access, your order, or a refund, write to us and we will get back to you.

1. SUPPORT EMAIL

support@primalpawsnutrition.com

We reply Monday through Friday and aim to answer within one business day. Messages sent on weekends or public holidays are answered the next business day.

To help us answer faster, please include:

• The email address you used at checkout.
• Your order or transaction number, if you have it.
• A short description of what you need.

2. ACCESS AND DOWNLOAD PROBLEMS

All products are digital and are delivered to the email address given at checkout. If your access email has not arrived, check your spam and promotions folders first, then write to us with the email address you used and we will resend it.

3. REFUNDS

Purchases are covered by a 60-day money-back guarantee. To request a refund, email us within 60 days of your purchase from the address you used at checkout. The full conditions, the review process, and the grounds on which a request may be denied are set out in section 23 of our Terms and Conditions.

4. PRIVACY REQUESTS

To access, correct, delete, or export your personal data, or to opt out of marketing communications, email us with the subject line Privacy Request. We handle these requests as described in our Privacy Policy.

5. NOT VETERINARY ADVICE

We cannot answer questions about the diagnosis or treatment of a specific animal, and we cannot tell you whether a change of diet is appropriate for an animal with an existing health condition. Primal Paws Nutrition is not a veterinary practice and does not provide veterinary advice. Please consult a licensed veterinarian for those questions.

6. COMPANY DETAILS

Legal Name: ProfitAds, LLC
Trading as: Primal Paws Nutrition
Business Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
Support Email: support@primalpawsnutrition.com
Website: primalpawsnutrition.com